Privacy Policy

1. Overview

Delta Robot Project ("we", "us", or "our"), operated by Nenpower, respects your privacy. This Privacy Policy describes how we collect and use information when you visit our website (deltarbot.com) or contact us in connection with the purchase of our hardware products and source code.

We do not sell your personal data to third parties.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information — Name and email address when you contact us at service@nenpower.com
• Order information — Purchase confirmation details you share with us to receive the source code package (order ID, Amazon account email)
• Usage data — Anonymized website analytics data collected via Google Analytics (page views, session duration, general location by country)
• Communications — Content of emails or messages you send us for support purposes

We do not directly collect payment information. All purchases are processed through Amazon's platform under their privacy policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To verify your purchase eligibility and deliver the source code package
• To respond to support inquiries and provide technical assistance
• To send important product updates or security notices related to your purchase (no unsolicited marketing emails)
• To analyze anonymized website usage and improve our documentation
• To enforce our software license agreement

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service providers: We use Google Analytics for anonymized website analytics. Google may process data under their own privacy policy.
• Legal requirements: We may disclose information if required by law, court order, or to protect our legal rights.
• License enforcement: In cases of suspected license abuse, minimal identifying information may be used to enforce our Software License Agreement.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy:

• Order verification records and email communications: retained for up to 5 years for license enforcement purposes
• Support emails: retained for up to 2 years after the last interaction
• Anonymized analytics data: retained in aggregated form indefinitely

You may request deletion of your personal data at any time by contacting us, subject to our legal retention obligations.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Email communications are transmitted over TLS-encrypted connections.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to correct inaccurate personal data
• Right to request deletion of your personal data
• Right to withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us at the email address below.

8. Third-Party Links

Our website contains links to third-party sites such as Amazon. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after any changes constitutes your acceptance of the updated policy.