The charging networks with the highest reported problems according to recent data and surveys are Shell Recharge, EVgo, and Blink.
- Shell Recharge users reported charging problems during 48% of their charging sessions, the highest rate among surveyed networks.
- EVgo users experienced problems in 43% of reported sessions.
- Blink network users had issues in 41% of their charging sessions.
In contrast, Tesla Superchargers and Rivian’s Adventure Network had the lowest reported problem rates, with Tesla at just 4% and Rivian at 5%.
The most common issues reported across networks include broken or unresponsive charger screens, error messages, payment system failures (such as payment not processing or chargers not starting after payment), and connectivity problems (especially with network authentication, as many chargers rely on cellular connections prone to outages).
Connectivity failures are a major source of charger malfunction, accounting for more than half of all reported charging failures. Some networks, like Electrify America, mitigate this by allowing free charging if connectivity to validate payment is lost.
In summary, Shell Recharge, EVgo, and Blink are the networks with the most reported reliability issues, while Tesla and Rivian report far fewer problems. Common charger failures include hardware faults, payment processing errors, and connectivity disruptions.
Original article by NenPower, If reposted, please credit the source: https://nenpower.com/blog/which-charging-networks-have-the-highest-reported-problems/
