Non-Tesla charging networks often encounter several common issues, as reported by drivers and studies. These problems include:
- Payment Issues: Many users experience difficulties with payment systems, where payments may not be processed correctly or the system fails entirely, forcing drivers to seek alternative chargers.
- Hardware-Related Problems: Broken or unresponsive screens, along with other hardware malfunctions, are frequently reported. These can prevent the initiation of charging sessions.
- Connectivity Errors: Charging stations often rely on cellular connections for authentication, which can be unreliable due to variations in cell service. This leads to connectivity issues and charging failures.
- High Failure Rates: Networks like Shell Recharge, EVgo, and Blink experience significantly higher rates of issues compared to networks operated by automakers like Tesla and Rivian. For example, Shell Recharge has problems in 48% of sessions, while EVgo and Blink see issues in 43% and 41% of sessions, respectively.
- Internal Faults: Stations may suffer from internal faults or errors, including software issues that can cause them to freeze or fail to operate properly.
Original article by NenPower, If reposted, please credit the source: https://nenpower.com/blog/what-are-the-common-issues-reported-with-non-tesla-charging-networks/
