Recently, Jiushi Intelligent and Tmall Yanche formally signed a strategic cooperation agreement. According to the terms of the agreement, Tmall Yanche’s maintenance network will provide after-sales repair and maintenance services for Jiushi’s unmanned vehicles. This marks a new phase for the operation and service of Jiushi unmanned vehicles nationwide, allowing users to enjoy more efficient and convenient maintenance services.
The partnership will also infuse new energy into Tmall Yanche’s after-sales maintenance system for smart and new energy vehicles. Jiushi Intelligent is a global leader in the research and development of L4-level autonomous driving products, having achieved significant accomplishments in the large-scale application of L4 products through its exceptional integrated design capabilities in smart vehicle software and hardware. Currently, Jiushi’s customers span 29 provinces and over 200 cities and regions in China, with an industry market share exceeding 90% for the total sales of Jiushi unmanned vehicles, making it the most scalable L4 urban distribution product worldwide.
Tmall Yanche, a smart vehicle maintenance chain brand under Alibaba, leverages the digital technology ecosystem and robust supply chain of the Alibaba Group to offer vehicle owners one-stop, standardized, and transparent automotive maintenance services. Tmall Yanche currently operates more than 2,500 offline stores across the country, providing a comprehensive network that will enhance the convenience and efficiency of services for Jiushi unmanned vehicle users.
Through this collaboration, Jiushi unmanned vehicle customers will be able to access professional after-sales, maintenance, and repair services at authorized Tmall Yanche locations. With the increasing prevalence of smart and new energy vehicles, the shortage of skilled professionals in the aftermarket is becoming more pronounced. Jiushi Intelligent will also conduct training for after-sales, maintenance, and repair capabilities specifically for smart and new energy vehicles at Tmall Yanche’s nationwide chain stores, aiming to cultivate a group of specialized autonomous driving maintenance talents.
After rigorous training and evaluation, the stores and professionals will receive professional authorization and certification for after-sales maintenance, thereby providing Jiushi unmanned vehicle users with more professional, formalized, and high-standard services. This initiative will also significantly support talent development within the smart vehicle industry. It is projected that by 2026, Jiushi unmanned vehicles will enhance after-sales response efficiency by 30% and create over 2,000 new professional positions in autonomous driving maintenance.
In terms of product design, Jiushi has uniquely integrated mass-produced automotive-grade solid-state radar, commonly used in new energy vehicles, into L4 autonomous driving vehicles, achieving over five years of quality assurance for the entire vehicle. Furthermore, through the fusion of binocular vision and automotive-grade radar, Jiushi has developed a large model perception technology that ensures high safety and quality product capabilities in urban traffic conditions. The Jiushi unmanned series products consist of over 500 components, all meeting automotive-grade product standards.
The partnership between Jiushi Intelligent and Tmall Yanche represents not only a deep business integration but also an innovative exploration of the smart vehicle aftermarket service model. By combining both parties’ advantageous resources, Jiushi aims to enhance the user experience through lifecycle optimization of “products + services,” providing a more premium and convenient driving experience.
Original article by NenPower, If reposted, please credit the source: https://nenpower.com/blog/jiushi-intelligent-partners-with-tmall-auto-for-enhanced-after-sales-and-maintenance-services-for-autonomous-vehicles/
