Payment issues with public EV chargers are relatively common and can significantly impact the overall charging experience. According to a survey by Consumer Reports, about 23% of the reported problems during public EV charging sessions were related to payment issues. This includes instances where payment failed entirely, or the charger did not start despite successful payment. Another report by the National Renewable Energy Laboratory highlights that addressing payment challenges is crucial for a seamless EV charging experience, although specific frequency data may not be widely available.
In terms of frequency, while specific percentages for payment issues alone might not be detailed, overall problems during EV charging sessions occur about 20% of the time, with payment being a notable component of these issues. Credit card readers are particularly prone to failures, which can exacerbate payment-related challenges.
To improve the situation, there is a push to ensure that all methods of EV charging payment work consistently, including credit cards, RFID, NFC, apps, and other methods.
Original article by NenPower, If reposted, please credit the source: https://nenpower.com/blog/how-often-do-payment-issues-occur-with-public-ev-chargers/
