Tesla Supercharger users commonly report several recurring issues based on recent reports and technical discussions:
Charging Speed and Power Limitations
- Unexpectedly slow charging speeds despite preconditioned batteries and low state of charge (SOC), with some V3 stations reportedly limited to 300 amps instead of the expected 700 amps.
- Shared power cabinets causing reduced output when adjacent stalls (e.g., 1A/1B) are occupied.
Charging Failures
- Hardware incompatibility, particularly for non-Tesla vehicles using adapters, resulting in “Charging station fault” errors even at compatible locations.
- Faulty stalls or stations requiring users to attempt multiple chargers, as issues may affect individual cabinets or entire locations.
Reporting and Support Challenges
- No in-app reporting tools for Supercharger malfunctions, forcing users to call customer service (often with long wait times).
- Station congestion due to increased adoption, with idle/congestion fees introduced to manage demand.
Troubleshooting Steps
- Reset the vehicle: Press and hold brake + both steering wheel scroll buttons until screens reboot.
- Switch stalls: Avoid paired stalls (e.g., move from 1A to 2A instead of 1B).
- Verify station status: Check Tesla’s app or in-car navigation for real-time stall availability.
Original article by NenPower, If reposted, please credit the source: https://nenpower.com/blog/are-there-any-common-issues-reported-by-tesla-supercharger-users/
